Privacy Policy
Prepared with reference to standard industry practice in Sri Lanka and Australia. As with any company policy, we recommend a final review by qualified legal counsel before formal publication.
1. Introduction
Kuluwa Pvt Ltd, trading as Kuluwa.digital ("Kuluwa.digital", "we", "us", "our"), respects your privacy and is committed to protecting the personal information of everyone who visits this website, submits an enquiry, applies to join our network, or engages us for services. This Policy is written with reference to the general principles of Sri Lanka's Personal Data Protection Act, No. 9 of 2019, and the Australian Privacy Principles under the Privacy Act 1988 (Cth), given that we serve clients and applicants in both jurisdictions.
2. Information we collect
- Contact details — name, email address, phone number, company or organisation, country/location.
- Enquiry and project information — details you share about a project, business problem, budget range or timeline.
- Application information — professional background, skills, links to portfolios or professional profiles, and your responses to application questions.
- Technical information — standard web-log data collected automatically to keep the site secure and functioning correctly.
We do not knowingly collect financial account details, government identification numbers, or other special categories of sensitive information through this website.
3. How we use your information
- To respond to enquiries, discuss projects, and prepare proposals or quotations.
- To review and process applications to join the Kuluwa.digital network.
- To deliver, manage and support client projects once engaged.
- To maintain the security, performance and improvement of this website.
- To meet applicable legal, accounting or regulatory obligations.
4. How we share information
We do not sell, rent or trade your personal information. Information may be shared with trusted service providers strictly to the extent needed to operate this website and deliver our services (for example, email delivery infrastructure), each of whom is expected to protect your information appropriately.
5. Data retention
We retain personal information only for as long as reasonably necessary to fulfil the purpose it was collected for, and any additional period required to meet legal, accounting or dispute-resolution obligations.
6. Your rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. Contact us using the details below to exercise these rights.
7. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. We encourage you not to share confidential credentials or sensitive information through public web forms.
8. International transfers
As we serve clients and applicants in both Sri Lanka and Australia, information may be processed or stored in either jurisdiction, or by service providers located elsewhere, with appropriate safeguards in place.
9. Changes to this policy
We may update this Policy from time to time to reflect changes in our practices or legal requirements.
10. Contact us
For any privacy-related question or request, contact Kuluwa Pvt Ltd (trading as Kuluwa.digital) at +94 72 680 7177.